Help when the boxes are piling up
Answers to common questions, plus a form to have the team look over your generated plan before your move date.
Frequently asked
How does the box-numbering system work?+
Each room gets a short code (KIT, LIV, BR1…). Boxes are numbered within the room, so KIT-03 always means the same box. Print the matching labels and the number links the box to its room and list.
Can I print the countdown board and labels?+
Yes. In the planner, open Diagrams to generate a countdown board, box-label sheet or room box map, then download a PNG to print at A4 or Letter.
What is the weekly clip?+
A short recap of the five tasks that matter in your current week. Play it in the planner and export a shareable clip. Every clip ends with a planning-only note.
Do you move my belongings?+
No. Boxday is planning software only. We don't send vans, carry goods, store belongings, insure items or take any freight fee or deposit. You arrange moving services yourself.
What about a cross-border move?+
The planner adds a checklist of what to verify. Confirm prohibited items, duties, taxes, visas and pet rules with the official authority and a licensed customs broker — Boxday does not give customs advice.
How do I cancel?+
Cancel any time from your billing portal. Access continues to the end of the paid period; see the Refund & Cancellation Policy.
Contact the team
Email support@chammarelogistics.shop · +44 7188898743
Monday to Friday, 9:00 to 18:00 (UK time)
15 Ashford Road, Ashford, United Kingdom, TW15 1UB
Request a plan review
Send us your move details and we’ll take a second look at your countdown and packing plan.